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Privacy Policy

We created our Privacy Policy with libraries in mind to ensure it meets their strict privacy and data standards. To summarize our policy, when using Legal GPS you might share information about yourself that might be considered private information. We are extremely careful when handling user data, including data that might be considered private information. We make every effort to protect your data online.


We never misuse your data internally or resell it to someone else. 


Here’s the longer legal version of that:

Legal GPS (“us”, “our”, and “we”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

By accepting our Privacy Policy and Terms of Use (found here: located at, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


Children's Online Privacy Protection Act

We do not intentionally gather Personal Information from users and visitors who are under the age of 13.

If you are under 13, please do not register for any of our Services or websites or provide us with any personally identifying information such as your name, email address, or phone number. If we become aware that a user or visitor under the age of 13 has provided Personal Information without verifiable parental consent, we will remove that individual’s information from our Services. Please contact if you are aware of any Personal Information provided to us by a user or visitor under the age of 13.


Types of Data Legal GPS Collects

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. To improve the quality of the Services we provide, we also collect other information you knowingly provide, such as answers to questions on our questionnaires. That’s part of “Personal Information” as well. 


Information You Provide to Legal GPS

  • We may collect Personal Information from you, such as your first and last name, e-mail and mailing address, phone and password when you create an account to log in to our network (“Account”).
  • When you subscribe to the Services on our Site our payment processor will collect all information necessary to complete the transaction, including your name, credit card information, billing information, and direct deposit information. But, of course, we don’t collect your payment information if you never needed to provide it -- for example, if you access our Services through one of the amazing libraries that provide that access. 
  • We retain information on your behalf, such as files and messages that you store using your Account.
  • If you provide us feedback or contact us via e-mail or chat, we will collect your name and e-mail address, as well as any other content included in the e-mail or chat, in order to send you a reply.
  • When you participate in one of our surveys, we may collect additional information that you knowingly provide.
  • When you answer questions on the questionnaire or perform an action related to a direction or any other usage of Services, we collect that information to provide you a better experience.
  • When you post messages on the Services or on a Social Media Site (“SNS”) where we have a page or presence (collectively “SNS Pages”), the information contained in your posting may be republished on our Site and other users may be able to see them.


 Information Collected via Technology

  • In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We track this information using cookies or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
  • We may also use third party analytics services such as Google Analytics or Google Adsense to collect information about how you use and interact with our Services. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which site referred you to the Site.


How do we use your information?

We use the Personal Information we collect for limited purposes, including processing your transactions, establishing and/or verifying a patron’s or account holder’s identity, providing customer service and support, improving and customizing our Services and their content, allowing authorization, processing content, classifying content, and providing you with information concerning our Services. 

We will retain Personal Information for as long as your account is active or for as long as it is needed to provide you Services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you opted in to receive updates, newsletters, or marketing communications about topics that may interest you, including our products and services, we will use your Personal Information to provide that information to you.

We use the non-Personal Information we collect for limited purposes, including administering the Services, performing diagnostics, collecting content-specific usage statistics, protecting the Services and their content from inappropriate use, and improving user experience.

We may use the Personal Information and non-Personal Information we collect by sharing it with third-party agents, vendors, contractors, partners, or content providers of Legal GPS’s Services (collectively, "Service Providers") for limited purposes, including managing the purchase of our products and services, servicing our systems, and obtaining support services. We do not sell Personal Information to third parties or Service Providers.  We only share Personal Information or non-Personal Information with Service Providers as described in this Privacy Policy. When we share Personal Information with a Service Provider, we ensure access is provided to the Service Provider only on the condition that the Personal Information is kept confidential and is used only for carrying out the services the Service Provider is performing for Legal GPS’s Services. Prior to sharing Personal Information with a Service Provider, Legal GPS will obtain assurances that the Service Provider will appropriately protect and maintain the confidentiality of Personal Information consistent with this Privacy Policy and as required by applicable law.

We reserve the right to disclose your Personal Information if we are required to do so by law, or to the extent we have a good faith belief that disclosure of Personal Information is reasonably necessary to comply with legal process, or to the extent permitted by applicable law, to respond to claims or to protect or advance the rights, property, safety, or well-being of our company, our employees, our customers, or the public.

We may share your usage data related to Legal GPS’s Services with certain Service Providers for purposes of providing or improving our Services. We will not disclose any information about your usage data related to our Services to unaffiliated third parties except as necessary to provide our Services, enhance user experience, service the legal agreement between us and your employer or affiliated institution under which you are provided access to our Services, enforce the terms of use, meet our contractual obligations to report aggregated usage data to content providers, or as otherwise required by law.

In the event that all or substantially all of the assets of Legal GPS are acquired, customer information, which may include Personal Information, may be one of the transferred assets unless restricted by applicable law, in which case the acquiring entity will be subject to the same commitments for Personal Information as described in this Privacy Policy.


Links to Third-Party Websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.


Your Rights Regarding Use of Your Personal Information

If you have subscribed to one or more of our email newsletters or are receiving marketing emails from us and you don’t want them anymore, you can unsubscribe. Follow the instructions contained in the email message to opt-out of receiving future messages of that type. However, you cannot unsubscribe from some service-related or account-related messages so long as you maintain an account with Legal GPS.


Access, Correction, and Erasure

You may request to review, correct or delete the personal information that you have previously provided to us through Legal GPS Services. For requests to access, correct or delete your personal information, please send your request along with any details you may have to We’ll respond in a reasonable timeframe. 


Data Retention and Deletion

If you request to delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations. 


Data provided to us by Customers (e.g. Libraries)

In some cases, you might be provided access to our Services by another institution, such as a library, educational institution, nonprofit organization, or corporation (“Customers”). 

In some cases, Customers submit data and information to us for hosting and processing purposes ("Customer Data").Customers decide the extent to which Customer Data will be provided to Legal GPS, and the Customer Data submitted to Legal GPS by Customers may contain Personal Information as described in this Privacy Policy.

Legal GPS will not use or share any such Customer Data except as provided in its agreements with such Customers or as required by applicable law. In accordance with such Customer agreements, Legal GPS may access, transfer and process Customer Data only for the limited purpose of providing Services and addressing problems related to Services, for other purposes listed in the agreements, or if required by law.

You have the right to access, correct, amend, and delete your Personal Information. If Personal Information pertaining to you as an individual has been submitted to us by a Customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please contact the Customer directly to discuss these actions. 


Security of Your Personal Information

We take the security of your information and the security of our Services very seriously. We take commercially reasonable measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, data that you share and that we collect and store. These security measures may include practices such as keeping your data on a secured server behind a firewall, internal reviews of our data collection practices and platforms, and industry-standard encryption technologies. However, no website or service is completely secure and we cannot guarantee the absolute security of your information.

If you have reason to believe that a third-party has gained unauthorized access to your information, please contact us immediately at If Legal GPS becomes aware of any data breach, we will notify affected individuals or affected institutions as soon as reasonably possible.

Changes to This Privacy Policy

We reserve the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.  Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.


Contact Information

If you have any questions regarding this Privacy Policy or Services, please contact us by sending an email to 


Last Updated: This Privacy Policy was last updated on March 8, 2020.